Not sure who to ask? Our intake line takes any question: (02) 5550 1800, weekdays 9am–5pm
Families and staff at a community day
Home/Offer support

Ways to offer support

A funding agreement pays for the program. It does not pay for the bond, the fares, the replacement ID or the spare bedroom. That is the gap you can close.

Become a carer

The most useful thing anyone can offer us is a spare room

Sixty households are authorised with us today, and we need more — particularly for teenagers, sibling groups and children with disability, who wait longest.

You do not need to own your home, be married, be under 50, or have raised children before. You do need patience, a spare room, and a tolerance for paperwork we will help you through.

Step 1 — Enquiry. A phone call and an information session. No commitment, and plenty of people decide it is not for them here, which is fine.
Step 2 — Assessment. Home visits, referees, and clearances for every adult in the household. Thorough because it has to be. Usually three to four months.
Step 3 — Authorisation. A panel decision, then training before any child is placed with you.
Step 4 — Support. A named on-call worker who knows your placement, respite, a carer allowance, and an annual review.
A child with carers and a worker at home
60authorised carer households,
and room for more
Where it goes

Overheads are a means, not a mission

We publish the split every year, and we would rather explain it than round it off.

Direct support · 84c

Straight to a person

  • Brokerage a funding agreement will not cover
  • Caseworker time after a program formally ends
  • Cultural activities designed with families and Elders
  • Transport, because getting there is half the barrier
Running the place · 16c

The rest

  • Supervision and training for frontline staff
  • Safeguarding, clearances and the audit trail
  • Systems that keep one client record instead of four
  • Fundraising costs, kept deliberately small

Indicative figures. ACME Community Services is fictional; these numbers illustrate the format of a real annual disclosure.

Volunteer

Jobs that genuinely need doing

All volunteer roles require a working with children check. We pay for it.

Driving

Appointments, court, contact visits, the tip run when someone moves into a first flat. The single most requested thing across every program.

Tutoring and homework help

Weeknight sessions at our drop-in hubs. Maths and English mostly, patience always.

Carer support line

Experienced carers taking calls from newer ones. Nobody explains a first placement better than someone who has had one.

Social visiting

An hour a week with an older person who lives alone. It is also our single best early warning that something has changed.

Starter packs

Assembling the linen, kitchen and bathroom boxes that go into a first tenancy. Good for workplace groups.

Skills you already have

Bookkeeping, trades, HR, a truck. Tell us what you do and we will tell you honestly whether we can use it.

Hands at work in a training workshop
One employer holding a job open does more than a year of our fundraising.
Employers and partners

Your hiring budget is worth more than your donations budget

A start date, a supervisor briefed on what they are taking on, and room for a rough first month. We stay alongside both sides while it settles.

After that: skills you would normally bill for, warehouse space, a bulk order of the dull essentials, and money — which we spend on the essentials rather than on advertising that we need them.

Other ways that genuinely help

Container deposits nominated to us, a workplace giving program, or leaving a gift in your will. All quiet, all useful.